Two independent data centers, nearly 60,000 sq ft Power conditioning through UPS (Uninterruptible Power Supply) and power backup N+1 redundant HVAC system using multiple units with backup units standing by Redundant cable routing system Backup network equipment Data center 1: Inergen environmentally green fire suppression system Data center 1: Power backup provided by a 1.25MW generator being fed from a 4000 gallon diesel reservoir Data center 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365
Multiple and redundant 10GigE core with multiple 10GigE upstreams Built in excess capacity across the network 100% uptime guarantee BGP4 (Border Gateway Protocol) on Brocade routers 100% switch-based GigE Ethernet using the latest Brocade and HP technologies
24x7 live closed circuit TV monitoring No outsider is allowed; Only internal systems and network administration staff have access Complete controlled entry keycard system Over 60 combined cameras around the data centers
Administration and Support
24 x 7 Security, technical support, and remote hands on premises 24 x 7 Network monitoring Expertise with Windows and Linux platforms Expertise with multiple server configurations (VPN, Load balancing, Firewalls) Network monitoring with 24 x 7 response Custom network monitoring with user-configurable notification DNS management 1 Hour hardware repair SLA Emergency patch installation
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